🔄 Return & Refund Policy
Last Updated: 25-03-2026
At Woods & Barrels, we take pride in delivering high-quality handcrafted wooden products. If you face any issues, please review our return and refund policy below.
📦 Returns
- Returns are accepted only for damaged or defective products.
- You must notify us within 12 hours of delivery , and video proof is must
- The product must be unused and in its original packaging.
📸 Proof Requirement
- Customers must provide clear photos or videos of the damaged/defective product for verification.
🔁 Replacement / Refund
- Once the issue is verified, we will offer:
- Refun (accepted only for damaged or defective products.)
💰 Refund Process
- Refunds will be processed within 5–7 business days after approval.
- Amount will be credited to the original payment method.
🚫 Non-Returnable Items
- Products that are not damaged or defective
- Items returned without original packaging
🚚 Return Shipping
- In case of damaged/defective products, return shipping will be handled by us.
- Customers may need to follow return instructions provided by our team.
⚠️ Important Note
All our products are decorative wooden items and may have slight variations in finish or texture due to handcrafted nature. These are not considered defects.
📞 Contact Us
For any return or refund queries, contact us:
📧 info@woodsandbarrels.com